Payment terms - the default is currently 30 days when paying via bank transfer

Renewals

Payment is not due until the actual renewal date; even if you renew 3 months in advance. Payment can be made upto the renewal date by any method: bank transfer, credit or debit card.

Bank transfer or Cheque

Payment is due any time after the renewal date and upto 30 days (unless otherwise agreed) after the renewal date of the service when the payment is via bank transfer or cheque  (eg. renew an item on 10th September, and the renewal date is 30th October then the latest date payment will be accepted via this method is 29th November).

Credit or debit card

When paying via credit or debit card the payment would be due on or before the renewal date of the service being renewed (eg. renew an item on 10th September, and the renewal date is 30th October then the latest date payment will be accepted via this method is 30th October).

Multiple renewals - several items renewed at the same time

If you are renewing multiple items at the same time then the earliest renewal date will be used to calculate the payment due date.

Invoices

All invoices will now clearly show the payment due date for both bank transfer and card payments like this:

  • "bank transfer ONLY payment is deferred for 30 days making payment due on or before: date"
  • "credit or debit card payment - no deferred payment; fee is due on or before: date"

Please note that if payment is late and a credit or debit card is used we will make a further charge for interest at a rate of 10% per month on the total outstanding.

Late and over due invoices
30 days deferred payment will continue to be offered to all clients.  This does not cause any issues when paid in time, however, when exceeded this can, and often does, cause issues with our cash flow, therefore, we now apply a policy for over due payments: where a payment is over due more than three times in any given year we will automatically charge 10% per month on any late invoice. 

These payment terms are available to existing clients only.

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